Tuesday, January 12, 2010

Accomplishing Acculturation Through Tasks & Training

The welcome letter, meet & greet, and general business of making a new hire feel emotionally "at home" are all well and good. However, the one thing that will make an employee feel most comfortable is having a good grasp of how to perform his/her job. That's why training is such an important aspect of acculturation. The sooner workers are able to feel like they are really contributing to the greater team effort, the better.

Training is obviously something that doesn't happen all at once. The "Path to Productivity" has many steps as you can see in our Emerald Software Group graphic. Orientation and skills training generally involves face time with instructors so that new hires can ask questions in an interactive setting. However, there are a number of ways an onboarding software system can be used to pave the way for this ongoing employee development.

Easy Monday Job Description Module

Universal onboarding makes it possible to get all the paperwork squared away in short order. This means you will have time to jumpstart the acculturation process on that first Monday as well.

One of the biggest questions on an employee's mind is "What exactly am I supposed to be doing?" You can answer this question by providing a clear, detailed description of the tasks/duties involved in the position in question. This can be an expanded version of the job description used during the recruiting process.

If possible, enlist the help of the department manager as well as an employee who has filled the new hire's entry-level position in the past. They can offer valuable insights and tips for this section in the onboarding module. Keep the language relaxed and friendly - like you are just giving your new hires the "heads up" about what to expect. Format this page to be easily printable. That way, employees can run off a copy to use for reference during their first few weeks on the job.

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