Workforce.com has an article available exploring how the perception of core HR software is changing as new players enter the market. It raises some very interesting questions about how HR processes and functions are evolving. Applications and features that might not have been considered “core” are now viewed as essential by many organizations. At the same time, traditional ways of delivering core HR applications are losing ground. Employers are getting used to the idea of hosting even the most basic aspects of personnel data on an HRMS in the cloud or on a server operated by an SaaS provider.
The most obvious difference between the HRIS of today and 15 years ago is advanced reporting capability. Companies aren’t content to simply use HR to administer a workforce anymore. True human capital management is coming into its own – and the decision-making process is driven by data, data, and more data. A core HR suite that doesn’t provide business insights is missing fundamental functionality.
SaaS Vendors Rely on Affordability to Build Market Share
For large businesses with an established on-premise HRMS, letting go of that substantial investment to go with an admittedly more cost-effective SaaS solution can sometimes be a tough call. There has to be a clear reason to switch based on if the suggested SaaS replacement actually improves HR processes and if it has a good ROI. However, for small businesses just starting up, the choice is a little easier. They can get affordable access to a greater variety of core HR products without having to worry about the IT side of things. Also, they may have fewer concerns about building interfaces with backend systems since their overall IT picture is typically simpler.
Greater Core HR Compliance Is Needed
One area where neither large enterprises nor small businesses can afford to skimp is HR compliance. This aspect of core HR software should be considered just as important as fancy reporting functions. However, many vendors are still lagging behind in building rules enforcement for things like records retention, E-Sign Act compliance, audit trails, and so forth into their applications.
At Emerald Software Group, we’re actually at the leading edge of HR software that focuses on increasing compliance. That’s one reason we consider our Universal Onboarding software a component that should be part of every core HR system. After all, new hire forms are where your HRMS data comes from in the first place. Eliminating errors and omissions in this part of the data collection process should be foundational – not an afterthought.
Showing posts with label HRMS. Show all posts
Showing posts with label HRMS. Show all posts
Tuesday, May 24, 2011
Thursday, March 24, 2011
Making The Case For ESS And Onboarding
Hagel and Company have put together an excellent article on how to build a business case for buying HR software. The arguments they make are designed to convince executives to invest in HR technology such as ESS even when the economy is taking a beating. Here are their arguments and some thoughts about how implementing an ESS and Onboarding at the same time might be an even smarter move.
HR Software Must Align With Business Goals
Pretty much all businesses want to increase productivity while lowering costs, so that’s a good goal to align your HR software purchase with. Reducing or eliminating paper forms is one way an ESS can help achieve this goal. It also means each employee is responsible for making updates to his/her own data directly in the database, saving HR the trouble of rekeying data into the HRMS.
Sound familiar? Yes, Universal Onboarding does the same thing from day one when most employee paperwork is typically generated. When you use automated onboarding, new hires will naturally adopt use of the ESS as well. It promotes a DIY culture that can minimize routine employee queries to HR. Interfacing onboarding directly with an ESS portal means no extra work for HR in setting the new employee up in the system.
Stop Wasting Time
Hagel and Company point out that 80% of HR’s time is spent on low value, routine processes. They don’t mention where they got that statistic, but even if your organization only spends 50% of HR’s labor hours on repetitive admin, that’s too much. Automating the transfer of ESS and onboarding data into an HRMS or other back end systems saves HR time and reduces errors. The time saved can be used to mine data from these applications to be used in developing better HCM strategies.
Positive Framing is Essential
Check out the full article for how the author suggests framing your business proposal. It involves steps like identifying the functional requirements for the system, explaining the shortcomings of your current system, and more. One step that differs is the ROI calculation. The author mentions the costs being loaded at the front end. That’s true for traditionally licensed software. With SaaS, the costs remain constant (and affordable) over time.
Combine Your Efforts
With either approach, there will be a time investment with IT and HR to implement the onboarding software. The time commitment varies depending on the number of integrations required. Assessing onboarding and ESS at the same time makes it possible to ensure the systems are compatible (Universal Onboarding is compatible with most ESS portals). Plus, rolling the two projects into one might make it easier to get IT to collaborate.
HR Software Must Align With Business Goals
Pretty much all businesses want to increase productivity while lowering costs, so that’s a good goal to align your HR software purchase with. Reducing or eliminating paper forms is one way an ESS can help achieve this goal. It also means each employee is responsible for making updates to his/her own data directly in the database, saving HR the trouble of rekeying data into the HRMS.
Sound familiar? Yes, Universal Onboarding does the same thing from day one when most employee paperwork is typically generated. When you use automated onboarding, new hires will naturally adopt use of the ESS as well. It promotes a DIY culture that can minimize routine employee queries to HR. Interfacing onboarding directly with an ESS portal means no extra work for HR in setting the new employee up in the system.
Stop Wasting Time
Hagel and Company point out that 80% of HR’s time is spent on low value, routine processes. They don’t mention where they got that statistic, but even if your organization only spends 50% of HR’s labor hours on repetitive admin, that’s too much. Automating the transfer of ESS and onboarding data into an HRMS or other back end systems saves HR time and reduces errors. The time saved can be used to mine data from these applications to be used in developing better HCM strategies.
Positive Framing is Essential
Check out the full article for how the author suggests framing your business proposal. It involves steps like identifying the functional requirements for the system, explaining the shortcomings of your current system, and more. One step that differs is the ROI calculation. The author mentions the costs being loaded at the front end. That’s true for traditionally licensed software. With SaaS, the costs remain constant (and affordable) over time.
Combine Your Efforts
With either approach, there will be a time investment with IT and HR to implement the onboarding software. The time commitment varies depending on the number of integrations required. Assessing onboarding and ESS at the same time makes it possible to ensure the systems are compatible (Universal Onboarding is compatible with most ESS portals). Plus, rolling the two projects into one might make it easier to get IT to collaborate.
Labels:
ESS Portals,
HR,
HRMS,
ROI,
SaaS,
Universal onboarding
Thursday, February 24, 2011
What Are The Benefits Of HRMS?
Why is it that a company that is willing to spend big bucks on Enterprise Resource Planning software is sometimes reluctant to make a significant investment in a Human Resource Management System? There are usually several reasons:
• HR processes often receive serious attention only when things go wrong. Executives are used to taking a reactive approach rather than a proactive approach for handling needs and requirements in this department.
• Historically, HR has been given only limited access to the “strategy table” where long term business goals are discussed. Many HR professionals lack experience gathering objective data on HR processes, developing a strategy for improvement, and communicating this information to executives in a compelling way.
• Employers are well versed in outside market factors that can influence profitability but unaware of internal compliance issues that greatly increase financial risk.
A business that wouldn’t dream of using outdated technology to track customer orders or inventory may still be using a legacy system for HR. If an employer believes that HR needs only a database to store information on employees, this mindset makes a certain amount of sense. However, the functionality necessary to retain, distribute, analyze, audit, and leverage data to effectively manage a workforce is only available in an actual HRMS. A Human Resources department cannot reach its full potential without this tool.
HRMS Components & Benefits
Payroll, benefits administration, workforce management, and time/attendance are the four basic components Clay Scroggin lists in his excellent article on HRMS. Each one of these plays a role in allowing an employer to track and control costs. More sophisticated workforce management systems that incorporate applicant tracking, employee development, and succession planning features offer much more. They can be used to fully realize the potential of each worker and of the employee base as a whole. These programs may also include ESS and MSS portals that further reduce HR labor while increasing end user satisfaction.
The fact that more processes can be automated using an HRMS is one thing that makes it attractive to executive decision makers. This is an area that HR should focus on when making a business case to acquire an HRMS. Another important characteristic of a well designed system is that it increases compliance. For example, few employers know all the rules for retention of various types of workplace documents. At Emerald Software, compliance is our #1 focus. Our Universal Onboarding application is an example of a module that can be added to any existing HRMS system to decrease the risk of fines, penalties, and litigation.
• HR processes often receive serious attention only when things go wrong. Executives are used to taking a reactive approach rather than a proactive approach for handling needs and requirements in this department.
• Historically, HR has been given only limited access to the “strategy table” where long term business goals are discussed. Many HR professionals lack experience gathering objective data on HR processes, developing a strategy for improvement, and communicating this information to executives in a compelling way.
• Employers are well versed in outside market factors that can influence profitability but unaware of internal compliance issues that greatly increase financial risk.
A business that wouldn’t dream of using outdated technology to track customer orders or inventory may still be using a legacy system for HR. If an employer believes that HR needs only a database to store information on employees, this mindset makes a certain amount of sense. However, the functionality necessary to retain, distribute, analyze, audit, and leverage data to effectively manage a workforce is only available in an actual HRMS. A Human Resources department cannot reach its full potential without this tool.
HRMS Components & Benefits
Payroll, benefits administration, workforce management, and time/attendance are the four basic components Clay Scroggin lists in his excellent article on HRMS. Each one of these plays a role in allowing an employer to track and control costs. More sophisticated workforce management systems that incorporate applicant tracking, employee development, and succession planning features offer much more. They can be used to fully realize the potential of each worker and of the employee base as a whole. These programs may also include ESS and MSS portals that further reduce HR labor while increasing end user satisfaction.
The fact that more processes can be automated using an HRMS is one thing that makes it attractive to executive decision makers. This is an area that HR should focus on when making a business case to acquire an HRMS. Another important characteristic of a well designed system is that it increases compliance. For example, few employers know all the rules for retention of various types of workplace documents. At Emerald Software, compliance is our #1 focus. Our Universal Onboarding application is an example of a module that can be added to any existing HRMS system to decrease the risk of fines, penalties, and litigation.
Labels:
Emerald Software Group,
HR,
HRMS,
Universal onboarding
Friday, January 7, 2011
Buffet Style Product Selection A Benefit Of Web 3.0 HR Software
Robert Grey at Human Resources Magazine offers an in-depth look at cloud computing and how it will impact both software vendors and purchasers in HR. One area where web 3.0 applications may come out ahead of traditionally licensed suite software is in the way services can easily be split up and sold separately. The big names in HR software still focus on providing entire suites of applications. That’s a selling point for some employers. They want one-stop shopping for all their HR software and believe having it all sourced from a single vendor will make it easier to maintain. The up side for these vendors is that they capture all of an HR customer’s business and can sell them a bundled package that includes all (or most) of their applications.
Why Pay for What You Won’t Use?
The downside (from Grey’s perspective), is that many HR departments don’t really need all the modules they are being sold. So, they may end up paying for stuff they really won’t use. This doesn’t line up well with the drive toward lean and streamlined processes in other areas of business. As HR begins to rethink its software budget in light of which precise products it really requires, the perceived wisdom of purchasing a whole system may change dramatically.
Some traditional HR software suppliers are catching on to this by permitting HR clients to pick and choose from among their product offerings. However, this has only made it more apparent that the individual components of some of these suites lack the type of functionality HR is looking for. This leaves the field open for best of breed web 3.0 HR software providers to serve this growing customer base. Some employers may even choose to invest in their own PaaS platform that permits IT to develop specialized HR applications internally at low cost. Grey doesn’t see cloud base applications as replacing core HR systems. However, the future looks very bright for niche solutions such as new hire onboarding that can be readily interfaced with an HRMS.
Why Pay for What You Won’t Use?
The downside (from Grey’s perspective), is that many HR departments don’t really need all the modules they are being sold. So, they may end up paying for stuff they really won’t use. This doesn’t line up well with the drive toward lean and streamlined processes in other areas of business. As HR begins to rethink its software budget in light of which precise products it really requires, the perceived wisdom of purchasing a whole system may change dramatically.
Some traditional HR software suppliers are catching on to this by permitting HR clients to pick and choose from among their product offerings. However, this has only made it more apparent that the individual components of some of these suites lack the type of functionality HR is looking for. This leaves the field open for best of breed web 3.0 HR software providers to serve this growing customer base. Some employers may even choose to invest in their own PaaS platform that permits IT to develop specialized HR applications internally at low cost. Grey doesn’t see cloud base applications as replacing core HR systems. However, the future looks very bright for niche solutions such as new hire onboarding that can be readily interfaced with an HRMS.
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