Wednesday, June 15, 2011

New Trends in Social Learning & Development Part 3

This week, we’ll continue our perusal of the SkillSoft “The Eight Truths of Social Learning. Now.” white paper with numbers 4 and 5. How can these “truths” make it easier for you to onboard and develop your new hires?


Truth #4 – Existing Employees are a Great Resource

Formal mentoring programs are a definite benefit to the workplace; but a lot of training happens when coworkers spontaneously step in to help others out. A social networking and learning platform gives these “helpers” an easy way to reach out and connect with new hires (and vice versa). People who are natural teachers enjoy the process of distributing knowledge. When they have an opportunity to do this at work, they tend to become very engaged. At the same time, new hires will feel less cautious about asking questions when they can readily identify coworkers who like being informal mentors.

Truth #5 - Searchability is Key

The downside of having an expansive resource library, an active forum, and lots of internal experts is that it can become difficult for new hires to find exactly what they need without wading through a lot of info. Indexing content and profiles so they can be searched by keywords/topics is essential for efficient use. Fortunately, today’s social platforms are designed to support keyword searching. This means you may just need to train/encourage users to tag their profiles and discussions to make them easy to find when a new user starts poking around to find useful information.

Our Acculturation Portal can be used to introduce your new hires to your team and show basic examples of how to use your company’s social network for a variety of self-led learning activities.

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