Over the last few weeks, we’ve been looking at a lot of the reasons HR may choose SaaS over on-premise software. This special report from Workforce.com offers an in-depth look at the options available for HR applications.
What is Pure SaaS?
This definition is, of course, open for debate. However, here’s one description of what a pure SaaS vendor might look like: The vendor would have data from multiple clients all stored in the same infrastructure and run on a single instance of the software leaving it somewhat vulnerable to catastrophic failure or security breaches. Little or no customization of the application would be possible for individual clients beyond basic settings options. All upgrades would be mandatory – regardless of whether they interfere with a client’s existing interfaces with back end systems.
The Reality of SaaS
Obviously, most vendors in the HR software sphere aren’t advertising products that have such serious limitations as those you might see with “pure” SaaS. They may work with one of a variety of different multi-tenancy structure approaches that securely segregate each client’s data and offer some flexibility in tailoring the application to the client’s needs. In addition, many SaaS vendors give customers the option of whether or not to deploy various updates based on the impact this would have on the client’s other systems.
Some SaaS vendors even offer a distinct instance of their application for each client that can be customized to match an HR department’s unique business rules. They also completely partition one client’s data and software application from the next by creating separate “virtual” servers. With the advent of cloud computing and server virtualization software, this has become a way for SaaS vendors to offer customization and higher security without driving up the cost of their products too much.
Emerald Software Group Offers Hybrid Options
A number of vendors in the HR field offer on-premise software, a multi-tenancy model of SaaS, and a dedicated instance of their application delivered online. However, in the onboarding niche this is not the case. Virtually all of Emerald Software’s direct competitors offer only an SaaS version of their onboarding software with no on-premise version available. We don’t believe in turning customers away when we can accommodate their needs by staying on top of clients’ demands for flexible options. That’s why we have so many different choices available including licensed, hosted, and managed versions of our onboarding software.
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